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Title
Text copied to clipboard!Telecommunications Specialist
Description
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We are looking for a Telecommunications Specialist to join our team and support the design, implementation, and maintenance of our telecommunications infrastructure. The ideal candidate will have a strong background in voice and data communication systems, including VoIP, PBX, and wireless technologies. This role requires a detail-oriented professional who can troubleshoot complex issues, ensure system reliability, and contribute to the strategic planning of telecom services.
As a Telecommunications Specialist, you will be responsible for evaluating current communication systems, identifying areas for improvement, and implementing solutions that enhance performance and efficiency. You will work closely with IT teams, vendors, and service providers to ensure seamless integration and optimal functionality of all telecom systems. Your expertise will be critical in maintaining secure and scalable communication networks that support business operations.
Key responsibilities include configuring and maintaining telecom hardware and software, monitoring system performance, and responding to service outages or disruptions. You will also be expected to document system configurations, develop user guides, and provide training to staff as needed. Staying up to date with emerging technologies and industry best practices is essential to ensure our organization remains at the forefront of telecommunications innovation.
This position offers an exciting opportunity to work in a dynamic environment where your technical skills and problem-solving abilities will directly impact the efficiency and effectiveness of our communication infrastructure. If you are passionate about telecommunications and eager to contribute to a forward-thinking organization, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Design, install, and maintain telecommunications systems and networks
- Monitor system performance and troubleshoot issues
- Collaborate with vendors and service providers
- Ensure compliance with industry standards and regulations
- Document system configurations and procedures
- Provide technical support and training to users
- Evaluate and recommend new technologies
- Manage VoIP, PBX, and wireless communication systems
- Implement security measures for telecom infrastructure
- Participate in disaster recovery planning
Requirements
Text copied to clipboard!- Bachelor’s degree in Telecommunications, IT, or related field
- 3+ years of experience in telecom systems management
- Strong knowledge of VoIP, PBX, and wireless technologies
- Familiarity with network protocols and hardware
- Excellent troubleshooting and analytical skills
- Ability to work independently and in a team
- Strong communication and documentation skills
- Experience with telecom monitoring tools
- Knowledge of telecom regulations and compliance
- Certifications such as CCNA, CompTIA Network+ are a plus
Potential interview questions
Text copied to clipboard!- What experience do you have with VoIP systems?
- How do you approach troubleshooting telecom issues?
- Describe a time you improved a telecom system’s performance.
- What telecom monitoring tools have you used?
- How do you stay current with telecom technologies?
- Have you worked with PBX systems before?
- What is your experience with telecom security?
- Can you describe your documentation process?
- How do you handle vendor relationships?
- What certifications do you hold in telecommunications?
